Privacy Policy

Privacy Policy: Welcome to Plumbers Edenvale’s Privacy Policy (the “Site”). We understand that privacy online is important to users of our site. Especially when conducting business. This statement governs our privacy policies about those users of the site (“Visitors”). Who visit without transacting business and visitors who register to transact business. On the site and make use of the various services. Offered by Plumbers Edenvale (“Services”) (“Authorised Customers”).

“Identifiable Information”

Refers to any information that identifies or can be, used to identify. Contact, or locate the person to whom such information pertains. Including, but not limited to, name, address, phone number. Fax number, email address, financial profiles, and credit card information. Identifiable information does not include information that is. Collected (that is, without identification of the individual user). Or demographic information not connected to an identified individual.

What identifiable information is, collected?

We may collect basic user profile information from all our visitors. We collect the following extra information from our authorised customers: names. Addresses, phone numbers, email addresses, and social media profile information.

What organisations are collecting the information?

Also to our direct collection of information. Our third-party service vendors (such as credit card companies. Clearinghouses, and banks) who may provide such services as credit. Insurance, and escrow services. May collect this information from our visitors and authorised customers. We do not control how these third parties use such information. But we do ask them to disclose how they use personal information provided to them. By visitors and authorised customers.

Some of these third parties may be intermediaries that act as links. In the distribution chain and do not store, keep, or use the information given to them.

How does the site use identifiable information?

We use identifiable information to customise the site. Make appropriate service offerings, and fulfil buying and selling requests on the  site. We may email visitors and authorised customers about research. Buy, and selling opportunities on the site. Or information related to the subject matter of the site. We may also use identifiable information to contact visitors and authorised customers. In response to specific inquiries or to provide requested information.

With whom may the information be, shared?

Identifiable information about authorised customers may be, shared with other authorised customers. Who wish to check potential transactions with other authorised customers. We may share aggregated information about our visitors. Including the demographics of our visitors and authorised customers. With our affiliated agencies and third-party vendors. We also offer the opportunity to “opt out” of receiving information. Or being, contacted by us or by any agency acting on our behalf.

How is identifiable information stored?

Identifiable information collected by Plumbers Edenvale is, stored and is not accessible. To third parties or employees of Plumbers Edenvale except for use as indicated above.

What choices are available to visitors about the collection. Use, and distribution of the information?

Visitors and authorised customers may opt out of receiving unsolicited information. From or being, contacted by us and/or. Our vendors and affiliated agencies by responding to emails as instructed. Or by contacting us at [email address].

Cookies

A cookie is a string of information that a website stores on a visitor’s computer. That the visitor’s browser provides to the website each time the visitor returns.

We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to or show when a cookie is being sent. But, if you do not accept cookies, you may not be able to use some portions of our service.

Are cookies used on the site?

Cookies are, used for a variety of reasons. We use cookies to get information about the preferences of our visitors. The services they select. We also use cookies for security purposes to protect our authorised customers. For example, if an authorised customer is, logged on and the site is, unused for more than 10 minutes. We will log the authorised customer off.

Visitors who do not wish to have cookies placed on their computers. Should set their browsers to refuse cookies. Before using Plumbers Edenvale Privacy Policy. With the drawback that certain features of the website. May not function without the aid of cookies.

Cookies used by our service providers

Our service providers use cookies. Those cookies may be, stored on your computer when you visit our website. You can find more details about which cookies are, used on our cookies info page.

How does the site keep identifiable information secure?

All our employees are familiar with our security policy and practices. The identifiable information of our visitors and authorised customers. Is only accessible to a limited number of qualified employees. Who are, given a password to gain access to the information. We audit our security systems and processes on a regular basis. Sensitive information is, protected by encryption protocols. Which are in place to protect information sent over the Internet.

While we take reasonable measures to maintain a secure site. Electronic communications and databases are subject to errors. Tampering, and break-ins, and we cannot guarantee or warrant that such events. Will not take place, and we will not be liable to visitors. Or authorised customers for any such occurrences.

How can visitors correct any inaccuracies in identifiable information?

Visitors and authorised customers may contact us to update identifiable informatio. About them or to correct any inaccuracies by emailing us at [email address].

Can a visitor delete or deactivate identifiable information collected by the site?

We provide visitors and authorised customers with a mechanism. To delete or deactivate identifiable information. From the site’s database by contacting us. But, because of backups and records of deletions. It may be impossible to delete a visitor’s entry. Without retaining some residual information. An individual who requests to have Identifiable Information deactivated. Will have this information deleted, and we will not sell. Transfer, or use Identifiable Information relating to that individual. In any way moving forward.

Your rights

These are the summarised rights that you have under the data protection law:

  • The right to access.
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to object to processing
  • The right to data portability
  • The right to complain to a supervisory authority
  • The right to withdraw consent Children’s Privacy

Our service does not address anyone under the age of 18 (“children”). We do not collect identifiable information from anyone under 18 years of age.

If you are a parent or guardian and you are aware that your child has provided us with personal information. Please contact us immediately at [email address]. If we become aware that we have collected personal information. From children under 18. Without verification of parental consent. We will take steps to remove that information from our servers immediately.

Compliance with laws

We will disclose identifiable information to follow a court order. Subpoena, or request from a law enforcement agency to release information. We will also disclose identifiable information when necessary. To protect the safety of our visitors and authorised customers.

What happens if the privacy policy changes?

We will let our visitors and authorised customers. Know about changes to our privacy policy. By posting such changes on the site. But, if we are changing our privacy policy. In a manner that might cause disclosure of Identifiable Information. That a Visitor or Authorised Customer has before requested not be. Disclosed, we will contact such Visitor or Authorised Customer. To allow such Visitor or Authorised Customer to prevent such disclosure.

Links

Plumbers Edenvale’s privacy policy contains links to other websites. Please note that when you click on one of these links, you are moving to another website. We encourage you to read the privacy statements of these linked sites. As their privacy policies may differ from ours.

Contact Us

If you have any questions about this privacy policy. Please contact us at info@edenvaleplumber24-7.co.za.

Last Updated: November 6, 2023

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